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Inbox
Manage real-time conversations with customers through WhatsApp chat and AI-powered quick replies.
People & reminders
Send targeted reminders and manage customer segments based on interaction history and profiles.
Playbooks
Access community-shared templates and best practices to quickly build proven conversation flows.
Journeys
Create automated chatbots and conversation flows using no-code tools and AI assistants.
Insights
Track user behavior and conversation analytics to optimize your chat service performance.
Calling
Make and receive voice calls directly within WhatsApp for personal customer interactions.
During COVID-19, the World Health Organization (WHO) launched it’s first-ever WhatsApp information service, reaching millions of people with up-to-date, reliable information, using Reminders to bulk message 14.7M people.
Andrew Pattison
14.7m
people reached
20
languages
Scale your outreach
A reminder at the right time can have a huge impact. Reach millions at the click of a button, in a personalised and impactful way.
