Better conversations to improve lives

Beyond chat. Towards impact.

Turn helps social impact organisations have personal, guided conversations that improve lives at scale.

Want to use WhatsApp for social impact?

 
 
 
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Chat is the internet for the majority world.

But social enterprises aren’t having the conversations that lead to impact.

 
 
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Meet Turn

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Connect

to your audience on WhatsApp and Android Messages.

Turn provides direct access to the Whatsapp Business and Google Rich Business Messaging (RBM) APIs through an integrated web chat platform.

Engage

efficiently at scale with AI-assistance

Turn Natural Language Processing (NLP) and Machine Learning (ML) capabilities enable automatic triage, instant responses and seamless handoff been human coaches and bots.

Guide

with evidence-based actions that drive progress towards key behavioural milestones

Turn optimises conversations to drive behaviour change goals by suggesting the best reply to human coaches.

Track

to verify individual or group impact journeys in real time

Turn visualises the desired behaviour change journey and verifies progress through digital data collection in real time.

 
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Why?

An impactful conversationat a key a moment can change a life.

What we do

 

Turn connects, builds tools and provides training for social impact organisations.

 

Connectivity

Turn enables stable, secure hosted aggregation for global messaging platforms (Android Messages, WhatsApp).

Tools

Turn tools allow social impact organisations to manage conversations on global messaging platforms at scale.

Training

Turn supports social impact organisations to create impactful conversational applications using Turn tools.

August 2018

“We feel that the ecosystem is changing. WhatsApp and other chat apps are becoming a universal communication medium in the developing world. WhatsApp is different from SMS in a few, very important ways: it is secure, it is immediate, and allows for richer conversations.”

IT News Africa / Read Full Article

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