What’s new
Stay informed with the latest chat service innovations, upcoming events, and expert tips from the Chat for Impact Community.
Inbox
Manage real-time conversations with customers through WhatsApp chat and AI-powered quick replies.
People & reminders
Send targeted reminders and manage customer segments based on interaction history and profiles.
Playbooks
Access community-shared templates and best practices to quickly build proven conversation flows.
Journeys
Create automated chatbots and conversation flows using no-code tools and AI assistants.
Insights
Track user behavior and conversation analytics to optimize your chat service performance.
Calling
Make and receive voice calls directly within WhatsApp for personal customer interactions.
Health App
What you get
Pre-built chatbots and patient journeys
Smart appointment booking
AI patient assistant
Calling for telehealth consultations
EHR integrations
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