Automate your entire patient journey on WhatsApp

From first contact to ongoing care - all in one conversation.

Reach more patients, book more appointments, and deliver seamless telehealth experiences with AI-powered support that keeps patients engaged throughout their treatment.

Book a Call

Healthcare facilities in the Global South use our WhatsApp platform to automate appointment management, deliver telehealth, answer patient questions with AI, and keep patients engaged throughout their treatment.

In partnership with

Health App: Done-for-you. WhatsApp patient journeys. Launch in weeks, not months.

Learn More

Every patient touchpoint in one conversation

Cut no-shows by 40%

Automated reminders, easy rescheduling, and prep instructions sent directly to patients' phones

Save hours daily on admin tasks

Patients book their own appointments 24/7.
No more phone tag for reminders or manual scheduling.

Answer queries instantly with AI

Al handles FAQs about hours, services, and basic health questions-escalates when needed.

Double your consultation capacity

Connect with more patients using WhatsApp. Handle urgent cases with instant calling, manage follow-ups and routine care through messaging.

Deliver results securely

Send lab results and prescriptions directly to patients with end-to-end encryption

Improve medication adherence by 20%

Automated medication reminders and check-ins for chronic disease patients

WhatsApp has an adoption rate of 97%
in the Global South.

Stop managing patients across multiple tools: meet them where they are.

Traditional way of managing the patient journey

Manual WhatsApp messaging

Separate scheduling software

SMS reminders

Email for lab results

Phone calls for FAQs

Separate telehealth platform

Poor treatment adherence

Generic solutions

Low engagement

Turn.io WhatsApp-based solution

All in one platform

Automated WhatsApp messaging

Integrated appointment booking

Smart reminder sequences

Secure lab result delivery

24/7 AI FAQ responses

WhatsApp based telehealth consultation

Automated reminders and adherence checks

Personalised and health focused

High engagement

Complete patient journey automation

From awareness to ongoing care - engage patients at every touchpoint and improve health outcomes

Awareness
and Campaigns

Health campaigns, vaccination reminders, and community health alerts

Appointments
& Care

Booking, reminders, telehealth consultations, and in-person visit support and automation

Diagnosis 
& Treatment

Lab results delivery, prescription management, and treatment plan communication

Ongoing
Monitoring

Follow-up care, medication adherence, and chronic disease management

Your entire digital patient journey toolkit

Health organizations all over the globe use Turn.io to meet patients where they are

Caregiver Companion

Noora Health collaborates with local hospitals, healthcare experts, and families to improve health outcomes, reduce hospital readmissions, and ultimately ensure health behaviour change.

Vaccination

CARE Bangladesh—with support from Meta— built a chatbot that would provided people in Bangladesh with immunisation knowledge, reaching 34.2 million people.

Mental health

Taskeen providing free AI-powered mental health support and advocating for mental health policy change in Pakistan, having reached 35M people.

Telemedicine

Aga Khan provides healthcare access in remote areas in Pakistan, such as teleconsultation with specialised medical professionals, medicine, health FAQs and much more.

Pandemic support

During COVID-19, the World Health Organization (WHO) launched it’s first-ever WhatsApp information service, reaching 14.7 million people with up-to-date, reliable information.

Clinic network

Penda provides high quality primary care to Kenyan families through a network of clinics, and use Turn.io to connect to patients digitally and provide a smooth and convenient care experience.

Maternal Health

MomConnect provides pregnant women with prenatal, during and post-natal information for better maternal and child health outcomes, with the South African Department of Health.