Regional Bootcamps for Indonesia and Brazil

Is your organization looking to amplify the impact of their Service through Chat?

This July, in partnership with WhatsApp, Turn.io is hosting Regional Bootcamps in WhatsApp’s second and third largest markets, Indonesia and Brazil,  to support global social impact organizations whose are looking to scale up the impact of their work across all impact sectors such as Health, Education/ Learning , Crisis and Humanitarian Response and others, through a dedicated and secure WhatsApp chat service.

Indonesia Bootcamp takes place on Zoom on 20 July 2022 at 1  PM Jakarta time and will run for 1h 30 mins.

Brazil  Bootcamp takes place on Zoom on 25 July 2022 at 10  AM Brazil time and will run for 1h 30 mins.

What to expect at the Bootcamps

  • Get started on Turn.io and the WhatsApp Business Platform
  • Set up a WhatsApp line for your organization
  • Learn best practices of content management, security & privacy measures, etc.
  • Understand key product features
  • Get access to a USD 2500 worth offer, including free Turn.io license for 3 months, onboarding support and training
  • Access conversational pricing waivers from WhatsApp
  • Connect with and learn from like-minded organizations as part of the Chat for Impact Community
  • ‍Access all the tools and resources to launch an impactful service on the WhatsApp Business Platform
Register Now
What is Chat for Impact?

Chat for Impact was initiated by Turn.io, a Social Impact WhatsApp Business Solution Provider, to support and accelerate the work that social impact organizations are doing to provide vulnerable, disempowered and minority communities with easy and secure access to vital information and support via WhatsApp. The initiative includes monthly events such as bootcamps, as well as ongoing engagement activities with the 1000+ Chat for Impact community and forum members.

Can Governments register?

The follow organizations will not be considered:
- Governments
- Any Government agencies such as political parties, the military, national security and/or law enforcement
- Any non-profit organization that represents a government
- Any private service providers to governments such as campaign strategy, voting, government aggregators

No promotion, political campaigning, voter data gathering or any sort of election influencing will be allowed by any type of organization.

Refer to WhatsApp's Commerce Policy.

Do we need to be using WhatsApp products already?

No, it’s not a requirement. However we are looking for organizations with a clear and suitable use-case for WhatsApp so if you have previous experience using WhatsApp products to connect with the communities you serve, we hope it helped you to refine your idea for how to use the WhatsApp Business Platform.

Do we need to have a messaging service / bot already?

No, it’s not a requirement.

Does our program need to be at a specific scale?

No, but we will give preference to organizations with potential to scale via WhatsApp

What are we committing to?

You should complete all pre-event reading.

It should take 1 hour to complete.In order to be eligible for the WA Conversation waiver and the Turn.io subsidised license offer, organizations will be required to launch a live WhatsApp helpline within 3 months of the Bootcamp.

Who in our team should attend?

To make the most of the Bootcamp a technical team member should attend (i.e. an operational, hands-on team member that will be responsible for implementation of your service) as well as a business team member (i.e. a team member with a strategic focus and decision making ability).

Can more than two team members attend?

No more than four members per organization will be able to attend a single session.

What are the attendance requirements?

You will require a computer with Internet access and sufficient data to attend the virtual event on Zoom.

Is it compulsory to sign-up for a WhatsApp Business Platform account after the Bootcamp?

No, but the Bootcamp will be focused on building chat services for the WhatsApp Business Platform. If you do not plan on scaling your service to use the API, the Bootcamp may not be relevant to you but you can still apply to attend.

Can we register if we are using or planning to use the WhatsApp Business App (not the API)?

The content of the Bootcamp will focus on using the WhatsApp Business Platform only. If your organization is interested in using the WhatsApp Business app, the Bootcamp may not be relevant to you but you can still apply to register.

Do we need to use Turn.io as a BSP?

Turn.io is hosting the Bootcamp alongside WhatsApp however, you are not obligated to use Turn.io as your Business Solution Provider (BSP). You will be able to work with any one of WhatsApp’s authorized Business Solution Providers. However, do note that the Product features and platform review during the Bootcamp will focus on the Turn.io platform.

What is the WhatsApp Business Platform and why select it as the means for communication?

The WhatsApp Business Platform powers communication with users all over the world, so you can connect with them on WhatsApp in a simple, secure, and reliable way.

The WhatsApp Business Platform is a paid product. As part of the Bootcamp you may be granted a subsidised license, thereafter further use of the WhatsApp Business Platform will result in monthly fees and/or messaging fees. You can read more about this here : https://www.turn.io/product/pricing

What type of messaging is allowed on the WhatsApp Business Platform?

WhatsApp is designed for simple, secure and reliable messaging. This includes one-on-one communication and chat services with a clear escalation path to a human. Please refer to the WhatsApp Commerce Policy and the WhatsApp Business Policy to familiarise yourself with the type of messages that are and are not allowed on the WhatsApp Business Platform.

What is a Business Service Provider (BSP)?

Business Service Providers (BSPs) are third-party solution providers with expertise on the WhatsApp Business Platform. These BSPs can help you communicate with your customers on WhatsApp for the approved use-cases of customer support and time-sensitive, personalized messaging.

Will another Bootcamp be hosted?

Yes. We will be hosting more Bootcamps during 2022. Please sign up to the ChatforImpact.io community forum to receive updates on upcoming Bootcamps.

We are already a Turn.io client, can we register?

Yes, existing Turn.io clients can register. Please note that an existing client can only avail the susidised offer on additional line added to their service.

What are the key factors that will be considered for selection?

The Bootcamp applications work on a first come, first serve basis for eligible organizations as set forth above. Additionally, we are looking for impact organizations that are engaging with people in their respective regions (EMEA, APAC and AMERICAS), who have a dedicated team that are currently ready and strategically focused to build and drive a successful WhatsApp service.

Why was our application not successful?

Applications for the Bootcamp work mainly on a first come, first serve basis. If you were unsuccessful it likely means that all the spots are already filled.

The following will also result in an unsuccessful application:

- If you are a Government/Government Agency.
- If your use-case is not suitable for WhatsApp or violates any WhatsApp policy.
- If your organization does not do social-impact work.

We were unsuccessful, can we still get started on WhatsApp?

Yes you can. WhatsApp offers a broad range of support and there is nothing stopping you from applying for a WhatsApp Business Account (WABA) through any Business Service Provider (BSP) or to start using the WhatApp Business App.

Do you give feedback on application registration?

You will receive email communication from us on whether you were successfully registered or not.

When do applications close?

Working on a first come, first served principle, registrations will close when we reach 50 eligible organizations OR by 10 PM PDT on the day before the Bootcamp.

What is a Facebook Business Manager account and ID?

You need a Facebook Business Manager (FB BM) account for your WhatsApp Business Account (WABA) and to get started on the WhatsApp Business Platform. FB BM is a one-stop shop that allows you to manage multiple FB pages, business assets, marketing and advertising activity on Facebook. The Business Manager ID is the number associated with this account.

How do I create a Facebook Business Manager account?

1. Visit Business.facebook.com.
2. Click on “Create Account” (top right).
3. Follow the prompts to create your Business account.
4. Learn more about preparing your application here.

What if we are not a social impact organization?

This Bootcamp is focused on social impact only. You are welcome to view other WhatsApp Business service providers here for non social impact use cases.

What is Turn.io

Turn.io is a behaviour change SaaS platform and learning community to build scalable chat-for-impact programmes.Read more about the Turn.io Data and Security policies.

Join the Chat for Impact Community
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