Grow your impact

Setup a helpdesk, build a chatbot or deliver behaviour change communications with our powerful tools.

Turn is an official WhatsApp business solution provider.
WhatsApp
Connect
Meet your users where they are. Connect to the largest encrypted chat audiences globally.

2 billion users

in 180 countries connect with friends and businesses every month on WhatsApp.

>87% of people

use WhatsApp in Brazil, Colombia, Argentina, Nigeria, South Africa, Kenya and Indonesia.

16x more engagement

on WhatsApp compared to SMS
Engage
Don’t drown in messages. Supercharge your team with automated responses and AI.

Team inbox

Chat 1-on-1 with your users to deliver personalised, real-time, impactful support.

Quick replies

Use quick replies for fast, standardised responses with text, image, video, audio or stickers.

Automation

Create personalised menus and automate replies to common questions.
Guide
Always send the best reply. Guide conversations towards key behaviours for every individual.

Playbooks

View, download and remix templates from the Chat for Impact community.

Webhooks

Customise replies by requesting real-time data from other applications.

Integrations

Personalise the experience by integrating with your CMS or AI engine for more context.
Track
Know if you are making an impact. Set goals and track the impact of your conversations in real time.

Threads

Collect registration data or impact evidence from millions of people with simple flows.

Goals

Set goals and track individual user behaviour and collective impact.

Insights

From active users to popular content, get access to data that helps you improve your service.
Support
You can count on us. Get the support you need to build a successful Chat for Impact service.

Support

Chat to us on WhatsApp, schedule 1-on-1 calls or learn at your own pace with our docs and guides.

Training

Attend free weekly basic, advanced or technical training sessions.

Community

Join the Chat for Impact community and attend monthly Town Hall meetings or events to learn from others.
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