Deliver essential services at scale with WhatsApp and AI

Our AI-powered chat platform ensures your essential services feel accessible and human, no matter how many people you're serving.

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In partnership with:

We believe an impactful conversation at a key moment can change a life.

We are Gustav, Pippa, and Simon — the founders. We’ve been scaling chat for impact services together for more than 15 years.

Feature image

healthcare

For 3+ billion people in the Global South, chat is the Internet. Discover how social impact organisations have transformed millions of lives with Turn.io.

Andy Pattison

WHO
Providing crucial COVID-19 information at scale

Branda Campos

Sesame
From television to a chatbot

Debbie Rogers

MomConnect
Helping mothers to navigate pregnancy

Meet
MomConnect

MomConnect was the first impact service built on WhatsApp.  

 Powered by

 is the heart of MomConnect, making it possible for a few operators to respond to every mom’s question and ensuring the success of South Africa’s Department of Health initiative for pregnant women on WhatsApp.
Debbie Rogers
4.9m
mothers
40k
questions/month
 is the heart of MomConnect, making it possible for a few operators to respond to every mom’s question and ensuring the success of South Africa’s Department of Health initiative for pregnant women on WhatsApp.
Debbie Rogers
4.9m
mothers
40k
questions/month

Personal, private conversations

Our Helpdesk has enabled millions of personal life-changing conversations. Designed for scale and powered by AI, it lets your team handle volume at ease.

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Feature image
During COVID-19, the World Health Organization (WHO) launched it’s first-ever WhatsApp information service, reaching millions of people with up-to-date, reliable information, using to bulk message 14.7M people.
Andrew Pattison
14.7m
people reached
20
languages
During COVID-19, the World Health Organization (WHO) launched it’s first-ever WhatsApp information service, reaching millions of people with up-to-date, reliable information, using to bulk message 14.7M people.
Andrew Pattison
14.7m
people reached
20
languages

Scale your outreach

A reminder at the right time can have a huge impact. Reach millions at the click of a button, in a personalised and impactful way.

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Sesame Workshop uses to provide engaging educational content—videos, activities, and storybooks—reaching families where they already are: WhatsApp.
Brenda Campos
14
countries
250k
messages
Sesame Workshop uses to provide engaging educational content—videos, activities, and storybooks—reaching families where they already are: WhatsApp.
Brenda Campos
14
countries
250k
messages

Powerful, easy to use chatbot platform

Automate conversations and build AI-assistants with Journeys. Start easily with our no-code canvas. Scale endlessly with developer-friendly code blocks and APIs.

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Together, we improve lives

Get guidance from our team of experts and insight from the global Chat for Impact community.

Acceleration Program

Join a select cohort for a multi-week journey to develop, demo, and launch your chat for impact service.

Chat for Impact

Connect with founders, funders and builders in the Chat for Impact community.

Weekly Training

Build new skills with our guided weekly programs.

Every week

Town Hall

Hear from founders across our community as they share real experiences.

1-1 Support

Our experts are here to help you make an impact.

Make every conversation count

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