Senior Bookkeeper
About Turn.io
At Turn.io, we believe every person should be able to access support—no matter where they live. Our platform powers chat services on WhatsApp for organisations delivering health and wellbeing services at scale across the Global South.
We’ve helped global leaders like WHO, and national health departments (South Africa, India, Brazil) transform access to care. Now we’re scaling our work with for-profit health companies that are redefining how healthcare is delivered—digitally, affordably, and at scale.
We’re a small, global and remote team, from Cambodia to Colombia and everywhere in between. We deeply care about our customers. Transparency and openness are key to us, where everyone is able to voice and contribute to decisions — big or small. We value a good work-life balance, kindness, empathy and caring about humans.
Role Overview
We're seeking an experienced Senior Bookkeeper to join our small finance team, reporting directly to our Head of Finance. This is an opportunity for an optimistic problem-solver who can work independently while contributing to our mission of creating social impact at scale. You'll be instrumental in maintaining our financial records and supporting the commercial operations of a purpose-driven B2B SaaS company.
Sounds like the next role for you? Apply with your resume and cover letter telling us why you're interested in working with us.
What You’ll Do
While startup roles often expand beyond their initial scope, we've outlined the core responsibilities as follows:
Accounts receivable
- Process new customer information and subscriptions in the billing system
- Maintain and update existing customer and subscription details
- Process customer invoices and credit notes accurately and timeously
- Prepare and maintain deferred revenue and revenue recognition schedules
- Manage collection of outstanding customer balances
- Support Sales and Customer Success team members with customer queries and amendments.
Accounts payable
- Process and maintain supplier information
- Process supplier invoices and credit notes accurately and timeously
- Manage invoice approval through ApprovalMax and resolve queries
- Prepare supplier reconciliations
Bank & Credit Cards
- Manage online banking setup and weekly payment processing
- Ensure source documents are received for credit card transactions
- Complete accurate bank and credit card reconciliations
Compliance & Controls
- Ensure compliance with financial policies and internal controls.
- Assist with tax and other regulatory filings.
- Assist with the completion of various contracts.
General financial operations
- Independently manage day-to-day bookkeeping operations, proactively identifying and resolving discrepancies
- Serve as financial point of contact for operational queries
- Prepare monthly reconciliations for balance sheet and income statement accounts
- Prepare monthly trial balances
- Process expense claims within company policies
- Monitor expenses against budget and escalate issues
- Prepare inter-company schedules.
- Assist Head of Finance with management accounts, budgets, and year-end processes
- Preparation of payroll journals for review by the Head of Finance.
- Contribute to process improvements and automation initiatives.
What We're Looking For
We're seeking an independent, optimistic problem-solver who can manage multiple priorities and is genuinely passionate about social impact and mission-driven work.
- Minimum 7 years of bookkeeping experience.
- Professional bookkeeping certification or equivalent qualification preferred.
- Strong proficiency in accounting software (experience with Xero will be advantageous).
- Advanced Excel skills and comfort with financial data analysis.
- Excellent attention to detail.
- Strong communication skills.
- Comfortable working in a small, collaborative team.
- Comfortable working in a startup environment.
- Bonus points for experience with multi-currency transaction and/or B2B SaaS experience.
